Ruth Zaplin is an Executive-in-Residence, School of Public Affairs, Department of Public Administration & Policy and also Director of International Programs, Key Executive Leadership Programs at American University. Dr. Zaplin has developed and led enterprise-wide transformation plans, large-scale government reform, workforce restructuring, and work redesign initiatives in both the public and private sectors.
Her background includes executive leadership of a nationally known non-governmental organization, university-level teaching and social science research in criminal justice. She is the editor of two internationally known textbooks. Dr. Zaplin holds a doctorate in public administration and is certified as an Executive Coach by the International Coach Federation. She is one of only 30 researchers in the country certified to score the subject-object qualitative research methodology developed at Harvard University.